PRESENTER: Simon Pearson

Simon Pearson is the principle consultant for SJPC with over 20 years in the IT industry, 10 of those working in Customer Journey Management and Optimisation. As an architect, he has worked on some of the largest enterprise CX projects globally, in Healthcare (Public and Private), Government (Federal, State and Local), Retail and Education. Simon has worked closely with NEXA Group over the last 5 years to help design and implement the strategy for deploying Q-Flow into BUPA, Royal Children’s Hospital, Department of Immigration and Border Protection, Service New South Wales, and many other clients.