speakerWEBINAR: IS PATIENT FEEDBACK
FALLING ON DEAF EARS?

 

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In this 45-minute webinar presented by NEXA’s Director of Professional Services and Development, Adam Heaney, we explore the reasons why patient feedback is critical to improving the quality of care and the overall patient experience at healthcare organisations of all sizes.

Key takeaways:

  • 5 steps to successful patient feedback
  • Best practice feedback collection methods
  • How to measure success and interpret findings
  • The true value of real-time data
  • PLUS learn from real life examples of how patient feedback has transformed healthcare organisations.