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TOPIC 1: Appointment Scheduling

Join NEXA and UK-based guest host Simon Pearson, as we highlight the internal and external value of scheduling appointments. We will also showcase Q-Flow capabilities to manage every interaction associated with an appointment.

Key takeaways:

  • How to manage appointments to in-store/centre arrivals – Clicks to Bricks
  • The importance of the customer interactions before, during and after an appointment and how to streamline these using technology
  • The benefits of automating appointments for customers and staff
  • Case Study: Appointment scheduling in action