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title: Thank you for registering for our webinar
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# WEBINAR: HUMAN-CENTRED SERVICE DESIGN IN HEALTHCARE - Placing patients at the centre of the journey

THANK YOU FOR REGISTERING

#### ![patient](https://info.nexa.com.au/hs-fs/hubfs/LANDING%20PAGES/Webinar%20Service%20Design%20in%20Healthcare/patient.png?width=220&height=205&name=patient.png)You'll receive a confirmation email shortly.

##### It’s not too late to invite your colleagues to the webinar too:

[![VIEW WEBINAR](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/4314174/3a036181-9497-4b40-a3d1-ecc8e639b377.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/4314174/3a036181-9497-4b40-a3d1-ecc8e639b377)

###### Key takeaways:

- What is service design?
- 5 principles of service design
- A simple 4 step process to implementing service design
- Human-centred design service design in action at a large public health facility

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#### Don’t miss all the other resources we have available for you, from our [**ebook**](https://info.nexa.com.au/queue-management-ebook) to **[case studies](https://nexa.com.au/who-we-are/case-studies/)** and our[**blog**](https://nexa.com.au/blog/)**.**

##### Request a complimentary consultation to see how we can help you improve your service design: