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"We could not be happier with the NEXA solution and the positive impact it has had on our ability to serve our customers and their overall experience within our Service Centre. They no longer need to stand in queues and are being attended to by a friendly and motivated staff member typically within 3 minutes of their arrival. By having real-time data, management are able to make better, more timely decisions and the team are thriving in a more organised and professional environment.”
Tony Parkes, Customer Service Team Leader, Blacktown City Council
