WEBINAR: HUMAN-CENTRED SERVICE DESIGN IN HEALTHCARE
RECORDING: Improving communication between patients and health care providers
Thank you for your interest in our webinar. Please click the button below for your recording or to view the slides:
Key takeaways:
The importance of communication in the waiting area
How to overcome the challenges/obstacles surrounding wait time communication
Bridging the gap between the seen and unseen service touchpoints for patients
Service Design blueprint examples
Practical applications to improve communications between patient and health care providers
Don’t miss all the other resources we have available for you, from our
case studies
to our
eBooks
.
Request a complimentary consultation to see how we can help you improve your service design:
