CASE STUDY: Service NSW

Service NSW centres have an average waiting time of less than 7 minutes and have achieved a 97% customer satisfaction rating.

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TESTIMONIALS

Every day, everywhere in Australia and beyond, NEXA is helping to make more than 100,000+ customer interactions matter.

It’s not just the technology tools we’re providing but it’s the people and implementing those tools, which we see as one of the great parts of our success.
Glenn King, CEO Services NSW

NEXA always delivered on their promises and in many cases exceeded expectations.
Ben Oxford, Curtin Connect Project Lead

The NEXA project team were extremely insightful and understood both our clinical and technical requirements.

 Katie Bowden, Informatics and Data Manager, Prince of Wales Hospital